Accommodation | Disabled & elderly | How the National Accessible Scheme can help you

How the National Accessible Scheme can help you

Assistance for travellers with mobility, visual or hearing needs

The National Accessible Scheme recognises that accessibility is not necessarily just about wheelchair access. Look at the questions below, and if your answer to any of them is 'yes', you could benefit from accommodation assessed by the scheme.

Q. Do you find it hard to read some signs from a distance?
A. You could benefit from clearer signage written with a larger font.

Q. Have you ever found it hard to determine which tap is hot or cold?
A. You could benefit from clearly visible hot and cold indicators on taps.

Q. Do you often wonder which floor the lift has arrived at?
A. You could benefit from audio and visual floor level indicators.

Q. Do you ever go to pull open a door and find it's a push?
A. You could benefit from clear signage around doors

Q. Do you worry what would happen if the lift broke down?
A. You could benefit from well-trained staff who know the evacuation procedure for guests with impairments

Q. Have you ever been out walking and felt the need to sit down and couldn't find a seat?
A. You could benefit from seats appropriately placed around grounds and buildings.

Q. Have you ever thought you were at the bottom of the stairs but still had a step to go?
A. You could benefit from clearer marking on top and bottom steps.

Q. Have you ever broken any limbs which hindered your ability to carry out everyday tasks like flushing the toilet?
A. You could benefit from many of the National Accessible Scheme criteria e.g. seat risers, accessible flush handle, grab rails, wide corridors, wide doors.

Q. Do you ask for directions and only catch the first part and rely on signage for the rest?
A. You could benefit from clearer signage at regular intervals.

Q. Have you found it hard to hear someone speak above background noise or music?
A. You could benefit from seating away from areas of noise and quieter or no background music.

Q. Do you find the small print used for the fire evacuation notices hard to read?
A. You could benefit from larger, clearer font types.

Q. Do you find the restaurant menu too hard to read?
A. You could benefit from larger, clearer font types.

Q. Do you find spotlights too bright or direct?
A. You could benefit from even, soft and diffused light.

Q. Do you find Teletext/Ceefax useful on televisions?
A. You may welcome the provision of subtitles which would provide access to other Teletext/Ceefax services.

Q. Have you had an operation which temporarily limited your ability to do everyday tasks?
A. You could benefit from many criteria e.g. larger toilet cubicles, wide aisles and doors, grab rails, seat risers, accessible items in bedroom and bathroom, walk in shower etc.

Q. Have you ever had heavy luggage or a push chair to lift up steps?
A. You could benefit from ramps with resting places as an alternative to steps.

If you answered yes to any of these questions, you could benefit from the services provided by accommodation assessed by the National Accessible Scheme.

To find accessible accommodation, look out for the National Accessible Scheme symbols.


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