Getting to Britain with access or disabled needs

Getting to Britain with access or disabled needs

Find the help you need

Whether you're travelling to Britain by plane, train, car or ferry, here's where you'll find information and advice on access, assistance and transport on your trip to Britain.


All British airports are fully accessible to mobility, hearing or visually impaired or disabled passengers, and although some airport services might differ, standards don't.

Note : If you need any assistance from airport or airline staff at any stage of your journey, you should always let the airline know at least 48 hours before you fly.

You can also find specific information about facilities and assistance at Heathrow, Stansted, Glasgow, Edinburgh, Aberdeen and Southampton airports on the BAA special needs pages.

Other airport special assistance pages:


The Eurostar high-speed train service links Paris, Lille, Brussels with London and Ashford, and is a great way to travel to Britain. If you have mobility, hearing, visual or disabled needs, here's some information that may help you on your Eurostar journey to Britain.

For up-to-date information about special assistance, disabled access, wheelchair fares, guide dogs and mobility scooters check the special assistance pages of the Eurostar website.

Travelling from the station

Public Transport

Eurostar's final destination in Britain is St Pancras International in the heart of London. The station is fully accessible and well served by public transport, with London buses and 6 tube lines running in and out of central London. St Pancras International also provides national rail train links all over the country.

For information on rail routes, visit our Rail and Train page.


A taxi rank is situated next to the arrivals area at St Pancras International. London's black taxis can take wheelchair passengers, and should provide a ramp designed to carry most manual and powered wheelchairs.

* Taxi drivers will assist both wheelchair and non-wheelchair users getting in and out of the car if it is safe to do so.

* Taxi drivers must accept guide dogs and are trained to recognise them, so guide dogs must have their harness and tags displayed.


If you want to bring your car to Britain, Eurotunnel is a great way to travel. The Eurotunnel shuttle train carries passengers and their vehicles between Calais and Folkestone in Kent through the Channel Tunnel.

It’s a particularly good choice for less able-bodied passengers as all drivers and passengers stay in the comfort of their vehicle for the duration of the journey between the France and the UK.

For full details of special assistance on Eurotunnel crossings check the Eurotunnel special assistance web pages.


Travelling by sea is a great way to get to Britain with your own car or as a foot passenger and standards of accessibility are constantly improving across Britain's ports.

Before booking your journey, check with the ferry company, cruise operator or travel agent that they will be able to help with any requirements you have (e.g. check if there are ramps, lifts and accessible toilets).

Most ferry companies require passengers with particular mobility, hearing, visual or disabled needs to be accompanied by an able-bodied companion.

If you speak to a member of ferry staff at the port you are leaving from, they should be able to assist you onto the ferry and arrange for you to be assisted off the ferry at your destination.

For more information on getting to Britain with special needs check out the Directgov website .

  • Reiserouten
    • Ben Nevis view from Corpach © Britainonview / - Britain on View
      Ben Nevis - Aufstieg

      Der höchste Berg Großbritanniens steht auf vielen Reisewunschlisten. Auch wenn der Aufstieg und der Panoramablick vom Gipfel den...

    • River Wye Source:Anguskirk
      Walking the Wye Valley

      The Wye Valley Walk follows the beautiful river valley from Chepstow in Monmouthshire to Rhayader in Powys, criss-crossing the border between...

    • Eilean Donan Castle at night Source:Allan Gourlay
      Schottlands Geschichte und...

      Diese Reise durch die West Highlands bietet sowohl Erholung und Entspannung als auch Einblicke in Geschichte und Kultur des Landes.

    • View over Oxford spires from Sheldonian Theatre, Oxford © Britainonview / Pawel Libera
      Heart of England by car

      On the lookout for everything English? From cosy tea rooms to superb medieval architecture you will find everything in the Heart of England.

    • Wast Water in the Western lake District Source:Barry

      Entlang dieser Route finden sich einige der hübschesten Städte und DörferEnglands, dazu raue Berge, sanfte Täler und...

  • Sightseeing
    • Canterbury Cathedral Source:Spiterman
      Canterbury Cathedral

      Canterbury ist seit Jahrhunderten Sitz des Erzbischofs der Kirche von England.

    • Kew Gardens, London Source:Roger Quayle
      Kew Royal Botanic Gardens

      Kew Gardens has made continual contributions to botanical and environmental science since 1759, helping conserve unique collections of plants...

    • Major Oak in Sherwood Forest Source:Chris Guise
      Robin Hood

      Der brilliante Bogenschütze Robin Hood hielt sich im Sherwood Forest versteckt, sagt man.

    • Durdle Door, Dorset Source:© lovestruck. (Flickr)
      Dorset and East Devon Coast

      The Dorset and East Devon Coast, also known as The Jurassic Coast was the first ever site to be inscribed as a 'natural' World Heritage Site. It...

    • Blenheim Palace Source:Chris Guise
      Blenheim Palace

      Der Geburtsort von Winston Churchill in der Nähe von Oxford ist Weltkulturerbe der UNESCO.

  • Veranstaltungen
    • Llangollen International Eisteddfod Source:© Old Polar_oid

      Vom 6.-11. Juli kommen Teilnehmer aus über 50 Ländern zum Llangollen International Eisteddfod.

    • Stage at RockNess Festival Source:Pogofish

      Das RockNess Musikfestival wird, wegen seiner tollen Lage, auch gerne als "Schönstes Festival der Welt" bezeichnet.

    • Serena Williams

      Jährlich strömen ca. 500.000 Tennisfans nach Wimbledon, um zu erleben, wie die besten Spieler der Welt in der unschlagbaren...

    • Man vs Horse Source:© Dirty Dingus
      Marathon Mann gegen Pferd

      Wer gewinnt Ihrer Meinung nach wohl ein Rennen zwischen Mensch und Pferd? Scheint klar, aber sein Sie nicht zu sicher.

    • Minack theatre on the coast of Porthcurno, Cornwall Source:Eve Saint-Simmons
      The Minack Theatre

      Das Minack Theatre präsentiert während des Sommers 18 Stücke in Großbritanniens wohl schönstem und originellstem...