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What do the logos mean?
If you have particular mobility, visual, hearing or disabled needs, look out for our National Accessible Scheme. You can be confident of finding accommodation that meets your needs by looking for the following logos.
All accommodation displaying these logos on our website has been independently assessed to strict criteria so you can be sure that the accommodation has met the National Accessible Scheme criteria. The symbols are split up into 3 categories for:
There are 4 logos for mobility access, plus 1 exceptional accolade - Access Exceptional.
There are also 2 logos each for visual and mobility impairment, with Level 1 being the minimum entry requirement.
If you have a mobility impairment, look out for these National Accessible Scheme logos when searching for your accommodation in England. All accommodation displaying these logos on our website has been independently assessed to strict criteria so you can be sure that the accommodation has met the National Accessible Scheme criteria.
If you can climb a flight of stairs, but banisters or grip handles would make this easier, look out for this logo.
If you have problems walking or can walk a maximum of 3 steps, or need to use a wheelchair some of the time, this logo applies to you.
Similar to the international logo for independent wheelchair users. If you're a wheelchair user and travel independently, look out for this logo.
If you're a wheelchair user and travel with a friend or family member who helps you with everyday tasks, this logo applies to you.
Access Exceptional symbols (physical/mobility only)
is awarded to establishments that meet the requirements of independent wheelchair users or assisted wheelchair users and also fulfill more demanding requirements with reference to the British Standard BS 8300:2001.
If you're blind or have a visual impairment, look out for these National Accessible Scheme logos when searching for your accommodation in England. All accommodation displaying these logos on our website has been independently assessed to strict criteria so you can be sure that the accommodation has met the National Accessible Scheme criteria.
If you have difficulty reading small print, are registered blind, have poor sight or a visual impairment, accommodation with this logo is suitable for you.
An exceptional level of facilities and services that would be suitable for anyone with a visual impairment from mild sight loss to having no sight at all.
If you're deaf or have a hearing impairment, look out for these National Accessible Scheme logos when searching for your accommodation in England. All accommodation displaying these logos on our website has been independently assessed to strict criteria so you can be sure that the accommodation has met the National Accessible Scheme criteria.
If you have a slight hearing difficulty, are deaf, wear a hearing aid or have a hearing impairment, look out for accommodation displaying this logo.
An exceptional level of facilities and services that would be suitable for anyone with a hearing impairment from mild hearing loss to profound deafness.
Access ExceptionalAssisted wheelchair usersIndependent wheelchair usersPart-time wheelchair users
Older and less mobile guests
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