Left & lost luggage at airports
Lost luggage
If your luggage fails to arrive at baggage reclaim, you should go directly to the desk dedicated to missing luggage. If you think you have lost something inside the airport, go to the airport information desk where an airport representative will be able to help you.
Left luggage
Most large UK airports have left luggage facilities.
London Heathrow
£5.50 per item 0-24 hours
£6 per item for each extra 24 hours
Locations
- London Heathrow Terminal 3 Departures (Baggage Forwarding only) - (06:00 -22:00) - opposite check-in Zone B
- London Heathrow Terminal 1 Mezzanine Floor access from arrivals and Domestic Departures (06:00-23:00)
- London Heathrow Terminal 2 Departures (06:00-23:00) - near Lufthansa check-in
- London Heathrow Terminal 3 Arrivals (05:30-23:00) - arrivals hall near car hire desks
- London Heathrow Terminal 4 Arrivals (05:30-23:00) - arrivals hall
Further information can be obtained from:
Tel: +44 (0)20 8759 3344
Fax: +44 (0)20 8759 6368
Email: heathrow@excess-baggage.com
London Gatwick
£5.50 per item: 0-24 hours
£6 per item for each extra 24hours
Locations
- London Gatwick South Terminal Arrivals (24 hours) - arrivals hall near car hire desks
- London Gatwick North Terminal Departures (06:00-22:00) - opposite British Airways check-in
Further information can be obtained from:
Tel: +44 (0)1293 569900
Fax: +44 (0)1293 502014
Email: gatwick@excess-baggage.com
Baggage forwarding service
Excess Baggage also provides Worldwide Baggage Forwarding, UK Baggage Delivery and Security Bag Wrap at all locations.
UK Freephone: 0800 783 1085
Tel: +44 (0)20 8324 2066
Fax: +44 (0)20 8324 2095
Email: sales@excess-baggage.com